ACCESSIBILITY STATEMENT

Last Updated: March 27, 2026

A1 Auto Glass, LLC is committed to making our website accessible to all individuals, including those with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level and applicable provisions of the Americans with Disabilities Act (ADA).

OUR COMMITMENT

We believe that every customer deserves equal access to our services and information. Our ongoing accessibility efforts include:

• Keyboard Navigation: All interactive elements on our website can be accessed and operated using a keyboard alone, without requiring a mouse.
• Screen Reader Compatibility: We use semantic HTML, ARIA landmarks, roles, and labels to ensure our content is properly announced by screen readers.
• Skip Navigation: A "Skip to main content" link is provided for keyboard and screen reader users to bypass repetitive navigation.
• Focus Indicators: Visible focus indicators are provided on all interactive elements to assist keyboard users in identifying their current location on the page.
• Alternative Text: All meaningful images include descriptive alternative text. Decorative images are marked as such so they are ignored by assistive technologies.
• Color Contrast: We maintain sufficient color contrast ratios between text and background colors to ensure readability for users with low vision or color vision deficiencies.
• Reduced Motion: Our website respects the "prefers-reduced-motion" operating system setting, disabling animations for users who prefer reduced motion.
• Form Accessibility: All form fields include proper labels, required field indicators, error messages announced to screen readers, and input hints where helpful.
• Responsive Design: Our website is designed to work across devices of all sizes, and supports text resizing up to 200% without loss of content or functionality.
• Semantic Structure: We use proper heading hierarchy, landmark regions, and lists to provide clear document structure for assistive technologies.

CONFORMANCE STATUS

We aim to conform to WCAG 2.1 Level AA. While we strive for full compliance, some areas may not yet fully meet every guideline. We are continuously working to improve accessibility across our website.

ACCESSIBILITY FEATURES ON THIS WEBSITE

• Skip navigation link for keyboard users
• ARIA landmarks (navigation, main, contentinfo) for screen reader orientation
• ARIA-expanded attributes on FAQ accordion and mobile menu
• ARIA-live regions for dynamic form status updates
• Descriptive link text and aria-labels for phone and email links
• Properly associated form labels with input fields
• Accessible error handling with role="alert" for form validation messages
• Escape key support to close the mobile navigation menu
• rel="noopener noreferrer" on external links for security

ALTERNATIVE ACCESS

If you are unable to access any content or functionality on our website, we want to help. You can always reach us directly:

• Phone: (602) 989-5189 — Our team can assist you with quotes, scheduling, insurance questions, and any other service needs over the phone.
• Email: shopcare@a1glassllc.com

FEEDBACK

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

A1 Auto Glass, LLC
Email: shopcare@a1glassllc.com
Phone: (602) 989-5189

We will make reasonable efforts to respond to accessibility feedback within 5 business days and to address identified barriers as promptly as possible.

THIRD-PARTY CONTENT

Our website may link to or include content from third-party websites and services. While we encourage our partners and vendors to adopt accessible practices, we cannot guarantee the accessibility of third-party content.