TERMS OF SERVICE

Effective Date: March 27, 2026 • Last Updated: March 27, 2026

Welcome to the A1 Auto Glass, LLC ("A1 Auto Glass," "we," "us," or "our") website. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

1. SERVICES

A1 Auto Glass provides windshield replacement, windshield repair, ADAS calibration, and insurance claim assistance services in Arizona. Our website provides information about our services and allows you to request a free quote quickly and easily.

Submitting a quote request does not constitute a binding agreement for services. A service agreement is formed only when we confirm your appointment and the scope of work in writing or verbally.

2. INSURANCE CLAIMS DISCLAIMER

A1 Auto Glass assists customers with filing insurance claims as a convenience. However:

• We are not an insurance company, broker, or adjuster.
• We do not guarantee that your insurance will cover any particular service or that you will pay $0 out of pocket.
• Coverage, deductibles, and benefits are determined solely by your insurance policy and carrier.
• You are responsible for verifying your own coverage with your insurance provider.
• Any references to "$0 out of pocket" on our website are general statements about what many customers experience and are not guarantees.

3. WARRANTY

A1 Auto Glass offers a lifetime craftsmanship warranty on all installations. This warranty covers defects in workmanship, including air and water leaks caused by improper installation. This warranty does not cover:

• Damage caused by accidents, impacts, vandalism, or acts of nature
• Normal wear and tear
• Damage resulting from improper use or modification of the vehicle
• Stress cracks caused by extreme temperature changes
• Pre-existing damage or defects in the vehicle frame

4. QUOTE REQUESTS AND COMMUNICATIONS

By submitting a quote request form, you:

• Represent that all information provided is accurate and complete
• Consent to being contacted by A1 Auto Glass via phone, text message, and/or email at the contact information you provided
• Understand that message and data rates may apply for text messages
• May opt out of text messages at any time by replying STOP

5. ACCURACY OF INFORMATION

We make reasonable efforts to ensure the information on our website is accurate and up to date. However, we do not warrant that all content is error-free, complete, or current. Prices, service availability, and other details are subject to change without notice.

6. INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, and software, is the property of A1 Auto Glass, LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.

7. USER CONDUCT

You agree not to:

• Use our website for any unlawful purpose
• Submit false, misleading, or fraudulent information
• Attempt to interfere with or disrupt our website's functionality
• Use automated tools to scrape or harvest data from our website

8. LIMITATION OF LIABILITY

To the fullest extent permitted by law, A1 Auto Glass, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.

9. INDEMNIFICATION

You agree to indemnify and hold harmless A1 Auto Glass, LLC, its owners, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website, violation of these Terms, or infringement of any rights of a third party.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. These links are provided for convenience only. We do not endorse, control, or assume responsibility for the content or practices of any third-party websites.

11. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Maricopa County, Arizona.

12. MODIFICATIONS

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

13. SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. CONTACT US

If you have questions about these Terms of Service, please contact us:

A1 Auto Glass, LLC
Email: shopcare@a1glassllc.com
Phone: (602) 989-5189